Returns and Exchanges Policy.
We want you to be completely satisfied with your TEA TOP © purchase.
If you are unhappy with your purchase, then upon presentation of your product with proof of purchase, you are welcome to return the item to us within 30 days of purchase, provided the product is in its original saleable condition.
In the event that your product is faulty, does not match its description or perform its function then a refund will be made in its original payment method or store credit will be awarded. There is no refund or exchange on sale items.
How do I return and/or exchange something?
Online purchases can be returned via post. Please package the item securely and post to the address below. Please note that we do not cover return postage costs. If you paid for postage in your original order, it will not be refunded along with the purchase price. When the item has been returned to us, we will arrange for the total price to be refunded into your account.
Australian Returns Address.
(for online purchases ordered and sent within Australia)
TEA TOP Distribution Centre
ATTN: TEATOP Returns
Order number: xxxxx
236 Centre Dandenong Rd,
Cheltenham VIC 3192
Australia
